The "You can’t get there from here" error in Microsoft services usually occurs when there are issues with accessing certain content or resources. Here are some steps you can try to resolve this error:
1. Clear browser cache and cookies:
- Go to your browser settings.
- Find the options to clear browsing data.
- Select cookies and cache, then clear them.
2. Try a different browser:
- Sometimes switching to a different browser can help (Chrome, Mozilla Firefox, and Microsoft Edge).
3. Sign out and sign back in:
- Sign out of your Microsoft account.
- Sign back in to refresh your session.
If none of those work, please reach out to the JnJ IT department. You can reach them through one of the following:
- Iris - Iris (service-now.com)
- Web Access Portal (jnj.com)
- 800-561-4747
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